Questions fréquemment posées
Check out frequently asked questions here, if you still need help, contact us using the contact form.
Frequently Asked Questions (FAQs)
1. What is Lòra Skincare? Lòra Skincare is a premium skincare brand dedicated to crafting high-quality, natural products that enhance your skin's health and beauty. We blend the finest natural ingredients with Italian elegance to provide effective and luxurious skincare solutions.
2. What makes Lòra Skincare different from other brands? Lòra Skincare stands out for its commitment to natural ingredients, sustainability, and ethical practices. Our products are crafted with care, focusing on purity, effectiveness, and environmental responsibility. We use recycled packaging materials and ensure our products are cruelty-free.
3. Are Lòra Skincare products suitable for all skin types? Yes, our products are formulated to be gentle and effective for all skin types, including sensitive skin. We use natural ingredients that nourish and rejuvenate the skin without causing irritation.
4. How do I use Lòra Skincare products? Each product comes with detailed instructions on how to use it effectively. Generally, our skincare routine involves cleansing, toning, moisturizing, and applying specific treatments as needed. For best results, follow the instructions provided on the packaging.
5. Where can I purchase Lòra Skincare products? You can purchase our products directly from our website at https://loraskincare.it. We offer secure online shopping and ship to various locations.
6. Do you offer international shipping? Yes, we offer international shipping. Please refer to our shipping policy on our website for more details on the countries we ship to and the associated shipping costs.
7. What is your return policy? We offer a 14-day return policy for products purchased directly from our website. To be eligible for a refund, the product must be in its original packaging, unused, and in the same condition that you received it. For more details, please refer to our Refund Policy.
8. Are Lòra Skincare products cruelty-free? Yes, we are committed to ethical beauty and do not test our products on animals. All Lòra Skincare products are cruelty-free.
9. What ingredients do you use in your products? We use a variety of natural ingredients known for their beneficial properties, such as botanical extracts, essential oils, and plant-based actives. We prioritize ingredients that are safe, effective, and environmentally friendly.
10. How can I contact Lòra Skincare for more information? You can reach our customer service team by email at info@loraskincare.it. We are happy to assist you with any questions or concerns you may have.
11. Do you offer samples or trial sizes of your products? Currently, we do not offer samples or trial sizes. However, we do provide detailed product descriptions and customer reviews on our website to help you make informed purchasing decisions.
12. How can I stay updated on Lòra Skincare's latest products and promotions? You can stay updated by subscribing to our newsletter on our website. Follow us on social media for the latest news, promotions, and skincare tips.
13. Are you open to influencers and collaborations? Yes, we are always open to working with influencers and exploring collaboration opportunities. If you are interested, please send your collaboration requests to info@loraskincare.it.